Payment made in cash on the day, we accept payments by cheque but 7 days prior to hiring to allow time to clear.(Please contact us about cheque payment)
The Blower is very cheap to run usually around 12-15p of electric per hour
Ensure that the access is clear and the site is free from any sharp objects or dog mess etc.
It will take about 15 minutes to set up. Larger inflatables may take a little longer.
You will charged a travel free if it does not fit in the garden when we turn up.
We feel it’s not safe to use inflatables in heavy rain, snow or strong winds as they can become slippery. The electric blower and plug are covered by a protective canopy and staked to the ground, this to stop them getting wet and to stop people unplugging the unit whilst it is in use. If the wind blows strong for your safety we require the unit to be switched off.
If there are high winds or rain on the day of booking for the safety of people using and to prevent damage to the inflatable, we will not deliver the Inflatable.
Remove people from the Castle immediately and telephone us and we will give you advice on what the problem could be, often this is because the supervisor has allowed too many people on or incorrect size users and the blower pipe has come off. Faults with the units themselves are highly unlikely as we only supply top quality inflatables.
Firstly remove people from the castle until rain ceases, once stopped the unit can be dried with a towel and play may commence. Bubbling will occur at the seams this is normal and nothing to worry about, it just needs to be wiped with the towel.
Equipment must be inspected before we leave and any damage noted. If damage occurs equipment must be switched off and the hirer will be liable for any repair costs. The repairs must be done professionally to keep are Safety Certificates in order. Hirer will also be liable for any theft and required to reimburse the value thereof.
If the equipment is returned in an unacceptable condition, ie if it is in a dirty or muddy condition you will have to pay an additional cleanings charge.
This covers injuries caused by malfunction of equipment or improper installation. It does not cover you for improper use or boisterous behaviour. Adult supervision is required at all times. We will not be held personally responsible for any injuries. A Correct Use of Equipment Form must be signed and returned prior to hire. Additional personal liability cover can be arranged through your home insurance.